Data protection policy


PRIVACY POLICY Protection of personal data according to the LOPD

THE CITY COUNCIL OF LAGUARDIA, in application of current regulations on the protection of personal data, informs that the personal data collected through the forms on the Website: are included in the specific automated files of users of the services of THE CITY COUNCIL OF LAGUARDIA.

The purpose of the automated collection and processing of personal data is to resolve the incidents ordered and to carry out information, training, counseling and other activities specific to THE CITY COUNCIL OF LAGUARDIA.

These data will only be transferred to those entities that are necessary for the sole purpose of fulfilling the aforementioned purpose.

THE LAGUARDIA CITY COUNCIL adopts the necessary measures to guarantee the security, integrity and confidentiality of the data in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, regarding the protection of natural persons with regard to the processing of personal data and the free movement of the same. The user may at any time exercise the rights of access, opposition, rectification and cancellation recognized in the aforementioned Regulation (EU).

The exercise of these rights can be done by the user through email to This email address is being protected from spam bots. You need to have JavaScript enabled to view it.

Purpose of the processing of personal data: For what purpose will we process your personal data?

In THE CITY COUNCIL OF LAGUARDIA, we will treat your personal data collected through this Website, with the sole purpose of attending to your incidents and, where appropriate, contacting you to give you an answer to your request.

Recipients: The data will not be communicated to any third party outside THE LAGUARDIA CITY COUNCIL, except legal obligation. As data processors, we have contracted the following service providers, having committed to complying with the regulatory provisions applicable to data protection, at the time of contracting:

  • THE CITY COUNCIL OF LAGUARDIA, with address at Plaza Mayor, 1, 01300 Laguardia, Álava, NIF / CIF nº P0103300J.

Data collected by users of the services

In cases where the user includes files with personal data on shared hosting servers, THE CITY COUNCIL OF LAGUARDIA is not responsible for the user's failure to comply with the RGPD.

Data retention in accordance with the LSSI

THE CITY COUNCIL OF LAGUARDIA informs that, as a data hosting service provider and by virtue of the provisions of Law 34/2002 of July 11 on Services of the Information Society and Electronic Commerce (LSSI), it retains for a maximum period of 12 months the essential information to identify the origin of the data stored and the time when the provision of the service began. The retention of these data does not affect the secrecy of communications and may only be used in the framework of a criminal investigation or for the safeguarding of public safety, making themselves available to judges and / or courts or the Ministry that so requires. .

The communication of data to the State Forces and Bodies will be made in accordance with the provisions of the regulations on protection of personal data. Intellectual property rights THE CITY COUNCIL OF LAGUARDIA is the owner of all copyrights, intellectual property, industrial, "know how" and all other rights related to the contents of this website, and the services offered therein, as well as the programs necessary for its implementation and related information.

The reproduction, publication and / or non-strictly private use of the contents, total or partial, of this website is not allowed without prior written consent.

Intellectual property of the software

The user must respect the third-party programs made available by THE CITY COUNCIL OF LAGUARDIA, even if they are free and / or publicly available.

THE CITY COUNCIL OF LAGUARDIA has the necessary exploitation rights and intellectual property of the software.

The user does not acquire any right or license for the contracted service, on the software necessary for the provision of the service, nor on the technical information for monitoring the service, except for the rights and licenses necessary for the fulfillment of the contracted services and only for the duration of the same.

For any action that exceeds the fulfillment of the contract, the user will need written authorization from THE CITY COUNCIL OF LAGUARDIA, the user is prohibited from accessing, modifying, viewing the configuration, structure and files of the servers owned by THE CITY COUNCIL OF LAGUARDIA, assuming civil and criminal liability derived from any incident that may occur in the servers and security systems as a direct consequence of negligent or malicious action on their part.

Intellectual property of the hosted content

The use contrary to the legislation on intellectual property of the services provided by THE CITY COUNCIL OF LAGUARDIA and, in particular:

  • The use that is contrary to Spanish laws or that infringes the rights of third parties.
  • The publication or transmission of any content that, in the opinion of EL AYUNTAMIENTO DE LAGUARDIA, is violent, obscene, abusive, illegal, racial, xenophobic or defamatory.
  • Cracks, serial numbers of programs or any other content that violates the intellectual property rights of third parties.
  • The collection and / or use of personal data of other users without their express consent or in contravention of the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, regarding the protection of natural persons regarding the processing of personal data and the free movement of the same.
  • The use of the domain's mail server and email addresses to send mass spam.

The user has full responsibility for the content of its website, the information transmitted and stored, hypertext links, third party claims and legal actions regarding intellectual property, third party rights and protection of minors.

The user is responsible for the laws and regulations in force and the rules that have to do with the operation of the online service, electronic commerce, copyrights, maintenance of public order, as well as universal principles of Internet use.

The user will indemnify THE CITY COUNCIL OF LAGUARDIA for the expenses generated by the imputation of THE CITY COUNCIL OF LAGUARDIA in any case whose responsibility was attributable to the user, including legal defense fees and expenses, even in the case of a non-final judicial decision.

Protection of hosted information

THE CITY COUNCIL OF LAGUARDIA makes backup copies of the contents hosted on its servers, however, it is not responsible for the loss or accidental deletion of data by users. Likewise, it does not guarantee the full replacement of the data deleted by users, since the aforementioned data could have been deleted and / or modified during the period of time since the last backup. The services offered, except the specific backup services, do not include the replacement of the contents conserved in the backup copies made by THE CITY COUNCIL OF LAGUARDIA, when this loss is attributable to the user; In this case, a rate will be determined according to the complexity and volume of the recovery, always with the prior acceptance of the user. The replacement of deleted data is only included in the price of the service when the loss of content is due to causes attributable to THE CITY COUNCIL OF LAGUARDIA.

Commercial communications In application of the LSSI.

THE CITY COUNCIL OF LAGUARDIA will not send advertising or promotional communications by email or other equivalent electronic means of communication that had not previously been requested or expressly authorized by their recipients.


Sometimes it is possible that we use a technology called "cookies" in order to provide a series of content and / or services in a personalized way. A "cookie" is a small piece of data that a website can send to the user's web browser.

In turn, this item can be stored on the hard drive of the user's computer so that we can recognize him when he returns to our website. In any case, there is always the possibility for the user to specify, in the preferences of their browsing program that they want, to receive a notice before accepting any "cookie".

The data that will be stored in each “cookie” are the following: date and time of the last time the user visited our website, content design that the user chose on his first visit to our website and security elements that intervene in the access control to restricted areas.